HR Business Partner at Zopa
London, GB
At Zopa, we’re shaping the future of finance.
We offer simple loans and smart investments that help people take control of their finances and do more with their money. In the 12 years we’ve been in business, we’ve helped more than 60,000 people lend over £3 billion to 246,000 UK consumers.
And our journey’s only just beginning. In November 2016 we announced our plans to build a next generation bank so that we can bring a greater range of smart, ethical finance products to even more people.
As HR Business Partner (HRBP) at Zopa you will be a role model of the Zopa values, understanding how our culture comes to life, and have a keen understanding of the business. This will enable you to provide strategic partnership to the teams you support, enhance the growth of all Zopians and the business to fulfil its ambition through its people.
The ideal candidate will be thoughtful, collaborative, able to inspire others and to think creatively about solutions. To be successful you will be comfortable with ambiguity, asking challenging questions and seeking clarity on the best approach taking a range of factors into account. 

Key responsibilities and accountabilities:

    • Play a pivotal role as one of the people champions for teams across the business
    • Lead on strategic people and change projects that reach across the whole business and contribute to building out Zopa’s ambition to be the best place for money
    • Collaborate as part of the HR Leadership team to design and drive a winning people agenda
    • Provide expertise and leadership on a range of HR disciplines, including employee relations, reward, change management etc
    • Demonstrate the agility to be effective at all levels in the business, from thoughtful input to the Board and Exco, providing a rigorous approach to problem solving on a range of issues, to personally rolling up your sleeves and delivering high quality HR service to Zopians
    • Lead and define initiatives, policies and tools to support the ZOPA culture and enable business success
    • Understand and anticipate the changing needs of the business, diagnose underlying issues, identify dependencies, risks and options to mitigate
    • Have a point of view and shape ZOPA people tools, to ensure they are engaging, aligned with who we are and what we stand for and well understood by fellow Zopians
    • Play a key enabling role helping to managers determine their current and future talent needs
    • Use data and analytics to provide insight into the health of the Zopa culture and people proposition
    • Coach managers to be effective coaches and leaders, help them to anticipate and plan for future people needs in their teams
    • Keep up to date with external trends and best practice in HR to drive insight, and find new ways of helping Zopa achieve its ambition through unlocking the potential in all Zopians

Knowledge, skills and experience:

    • Relevant HR Business Partnering and leadership experience
    • Leading projects and initiatives using Agile and/or project management principles
    • Track record in taking initiative, driving action and owning decisions, regardless of outcome
    • Communicate, challenge and influence a range of stakeholders, equally comfortable working with senior managers and staff at all levels
    • Ability to present sound and well reasoned arguments to influence others. You’ll draw upon experience to anticipate and avoid issues
    • Adaptable and works effectively with a variety of situations, individuals or groups. Able to understand and appreciate different and opposing perspectives on an issue, and be flexible as situations change
    • Resilience in the face of pressure or set-backs
    • Able to distil complex issues into component parts, identify causal links and think through alternative courses of action
    • Both initiate and translate ideas into tangible output to create value
    • Understand the value drivers at ZOPA and is commercially aware
    • Role model ZOPA values and behaviours.
    • Experience in working in a Technology or Product led business, with Agile ways of working
    • Time spent in both large and medium sized businesses, understanding how different HR models work in practice