At PagerDuty, we believe that people do their best in a culture that fosters inclusion, innovation, and success. Our values - Community, Growth, Passion, Team and Trust - serve as the foundation of our collaborative and dynamic culture. Whether it’s conducting a retrospective, participating in our monthly Hackdays, cranking out a new product feature, supporting our two PagerDuty bands, or doing our day to day work, Dutonians live and breathe these five values every day. Together, we solve real customer issues and fulfill our mission of connecting teams to real-time opportunities and elevate work to the outcomes that matter.
PagerDuty is looking for a talented and creative Senior User Researcher who is passionate about empowering and impacting business decisions through research, analysis, synthesis, and formulation of critical insights.
As a Senior User Researcher you have a deep knowledge of user research methodologies and best practices, you work quickly and confidently while delivering high quality output, and you understand how to drive user research strategies within agile environments.
The Senior User Researcher, reporting to the User Experience Director, is an integral member of the larger PagerDuty Experience Design team and collaborates closely with Designers, Product Managers, Development teams, and other stakeholders within the Company.