Payroll Manager at PagerDuty
San Francisco, CA, US
At PagerDuty, we believe that people do their best in a culture that fosters inclusion, innovation, and success. Our values - Community, Growth, Passion, Team and Trust - serve as the foundation of our collaborative and dynamic culture. Whether it’s conducting a retrospective, participating in our monthly Hackdays, cranking out a new product feature, supporting our two PagerDuty bands, or doing our day to day work, Dutonians live and breathe these five values every day. Together, we solve real customer issues and fulfill our mission of connecting teams to real-time opportunities and elevate work to the outcomes that matter.  
PagerDuty is looking for a highly motivated and technically savvy professional to manage our global payroll functions. We are looking for someone who can collaborate and communicate cross-functionally, who is detail-oriented and possesses strong interpersonal/communication skills as you'll be interacting daily with external vendors, cross-functional departments and PagerDuty employees.
Are you an all-star when it comes to handling technical international payroll, analyzing financial results and expat arrangement/tax equalization? Are you excellent at driving an internal customer service approach in working with other functional areas, building and maintaining an effective internal control environment? Would you like to have fun in a high-growth, high-energy environment? This role is for you

How You Impact Our Vision

    • Multi state payroll processing in the US, Canada and Internationally (U.K. and Australia)
    • Processing a high volume of stock payroll transactions including RSUs, ESPP, ISOs and NQs
    • Processing expat arrangements and tax equalization
    • Drive metrics and identify areas of opportunity for automation and process improvement
    • Partner with crucial business partners to identify areas for improvement and customer-specific solutions
    • Provide analysis on financial results (trends, performance metrics, benchmarks)
    • Provide expertise on payroll processing in the US, Canada and Internationally (U.K and Australia) to ensure best practice
    • Lead the payroll close process (calendar, reviews, reconciliations, analysis, reporting)
    • Build appropriate internal control requirements, including maintenance of documentation for payroll related processes and providing recommendations. Ensure continued adherence to internal control requirements
    • Support external auditor requests, including research and analysis of audit questions
    • Review and optimize current processes and procedures through continued integration of systems, enhanced automation and digitization of records
    • Build out a team, to start - it will be a team of one
    • Perform special projects or other duties as requested

About You

    • A minimum of 5 - 7 working years of payroll experience (public company experience preferred)
    • Hands on experience in processing payroll for non exempt hourly employees
    • Strong knowledge of federal, state and local payroll regulations, compliance and payroll process for multi state and international set up
    • Experience with SOX documentation, understanding of internal controls and accounting process
    • Strong team player with excellent interpersonal skills, with a track record of successfully working with cross-functional business partners
    • Excellent problem solving/judgment skills, and high level of attention to detail with accuracy
    • Strong organizational skills, and the ability to work under pressure
    • Excellent verbal and written communication skills
    • Experience with ADP WFN and Workday HRIS
    • Proficient with Excel (vlookup, pivot, etc.)

Preferred Qualifications

    • Bachelor Degree and CPP or FPC accreditation
    • Experience leading and managing a team