Sr. Human Resource Business Partner at PagerDuty
San Francisco, CA, US
At PagerDuty, we believe that people do their best in a culture that fosters inclusion, innovation, and success. Our values - Community, Growth, Passion, Team and Trust - serve as the foundation of our collaborative and dynamic culture. Whether it’s conducting a retrospective, participating in our monthly Hackdays, cranking out a new product feature, supporting our two PagerDuty bands, or doing our day to day work, Dutonians live and breathe these five values every day. Together, we solve real customer issues and fulfill our mission of connecting teams to real-time opportunities and elevate work to the outcomes that matter.  
PagerDuty is looking for a Business Partner to help grow our culture of innovation and award-winning team as we scale. You’ll be working directly with the team to lead the decision-making process on organizational design, compensation, employee development, ER, e.t.c. As an integral member of the team, you’ll assess, build, coach, and influence our talent and leaders. This role is a dynamic, hands-on partnership for someone who is willing to take on the fast-paced operations found in a hyper-growth company.

How You Impact Our Vision

    • Build effective partnerships with leaders, managers, and individual contributors
    • Actively identify team and organizational needs, evaluate options, drive/develop solutions; and provide tactical support to teams when needed
    • Collaborate with the leadership and managers on organizational change initiatives, people/performance decisions, actions, talent management development, employee engagement, communication, and program rollouts
    • Lead coaching and feedback efforts and make recommendations based on a combination of past experiences and in-depth knowledge.
    • Assess organizational health and effectiveness on a regular basis and identify opportunities to drive improvements and efficiencies
    • Utilize people metrics to drive key insights/decisions around growth and retention to help support the leadership teams
    • Partner with other departments and teams in the organization in order to solidify open communication, consistent collaboration and effective workflow for all operations/strategic purposes
    • Lead logistics of all employee exits, leaves of absences, and documentation for your business unit

About You

    • Bachelor’s degree; 5 years as an Human Resource Generalist or Human Resource Manager and 2 years Human Resource Business Partner experience is a must
    • Proven experience closely partnering with senior leaders within an organization
    • Demonstrated ability to scale processes and organizations in a SaaS and/or technology environment highly desired
    • Ability to embed in a business unit and understand how that part of the business is successful and how it interacts with the other business units
    • Good judgment, strong business acumen, creative problem solving, exceptional communication skills