Security Risk and Compliance Specialist at PagerDuty
San Francisco, CA, US
At PagerDuty, we believe that people do their best in a culture that fosters inclusion, innovation, and success. Our values - Community, Growth, Passion, Team and Trust - serve as the foundation of our collaborative and dynamic culture. Whether it’s conducting a retrospective, participating in our monthly Hackdays, cranking out a new product feature, supporting our two PagerDuty bands, or doing our day to day work, Dutonians live and breathe these five values every day. Together, we solve real customer issues and fulfill our mission of connecting teams to real-time opportunities and elevate work to the outcomes that matter.  
PagerDuty is the leading digital operations management platform for organizations. Over 10,000 enterprises and small to mid-size organizations globally trust PagerDuty to improve digital operations, drive revenue, mitigate threats, protect assets, and delight customers. We were included in the 2017 Deloitte Technology Fast 500 for the second year in a row, Inc. 500 and Forbes Cloud 100 lists as well as the 2018 Best Places to Work in the Bay Area. 
As our Security Risk and Compliance Specialist, you will work across organizational teams to establish and support security and compliance initiatives.  Reporting to the Director of Information Security, your role will be instrumental in coordinating compliance programs, product development, sales support, and operations to meet the demands of our global market.  Your role will be responsible for performing vendor security assessments, responding to sales inquiries, and validating compliance to internal security policies, standards, and external regulations. This hands-on role has the unique opportunity to interact with all parts of the company and is an integral part of the success of PagerDuty’s security program.  We can’t wait to hear from you! 


    • Perform Vendor Security Assessments for new and existing vendors
    • Partner with Sales and Legal teams to respond to customer security inquiries and support sales enablement
    • Act as the liaison between Sales and the Information Security Compliance Team
    • Support company-wide compliance initiatives (e.g. SOC2, ISO 27001, etc)
    • Assist with external and internal audit initiatives
    • Assist with security risk assessments 
    • Partner with teams company-wide to promote security education 
    • Validate ongoing compliance of policies and procedures


    • Strong written and verbal communication skills
    • Strong organizational skills
    • Detailed oriented 
    • Basic understanding of how SaaS businesses work
    • Basic understanding of security and compliance frameworks (SOC2, ISO 27001)
    • Technical background, especially Information Security experience
    • A strong bias towards action and getting stuff done
    • Metrics driven


    • 3+ Years of work experience in customer oriented environment
    • Familiar with the following tools/services: G Suite (Google Docs), Atlassian Jira and Confluence, Box, Microsoft Office
    • Applicants must be currently authorized to work in the United States on a full-time basis


    • Experience working with Security teams
    • Experience with compliance or regulatory frameworks
    • Experience with audit frameworks
    • Experience working on IT projects
    • AWS, Azure, or other major Cloud Provider experience
    • Project or program management experience
PagerDuty offers:
Competitive salaries and company equity
Comprehensive benefits package including: medical, dental, and vision plans for you, your spouse and family
401K, pre-tax commuter benefits, corporate discounts, cell phone allowance and more!
Generous parental leave, paid vacation (3 weeks vacation your first year, 4 weeks afterwards) in addition to 12 paid holidays and ample sick leave
Paid employee Volunteer Time - 20 hours per year
Monthly company wide hack days
Catered lunch daily plus breakfast on Wednesdays, and plenty of snacks and drinks
Convenient office location in SoMa tech hub – accessible by BART, Muni and CalTrain