Industry Analyst Relations Manager at PagerDuty
San Francisco, CA, US
At PagerDuty, we believe that people do their best in a culture that fosters inclusion, innovation, and success. Our values - Community, Growth, Passion, Team and Trust - serve as the foundation of our collaborative and dynamic culture. Whether it’s conducting a retrospective, participating in our monthly Hackdays, cranking out a new product feature, supporting our two PagerDuty bands, or doing our day to day work, Dutonians live and breathe these five values every day. Together, we solve real customer issues and fulfill our mission of connecting teams to real-time opportunities and elevate work to the outcomes that matter.  
PagerDuty is looking for an all-star Manager to lead our industry analyst relations (AR) program by building and executing our strategy and nurturing relationships amongst our analyst community. As part of the corporate marketing team, you will provide strategic support that helps grow the program. The role will report to the VP of Corporate Marketing and work closely with key stakeholders across the company to execute AR strategy and nurture PagerDuty’s relationships with the industry analyst community. Analyst relations plays a strategic and visible function at PagerDuty and we’re looking for a collaborative, capable and driven individual who can jump in and make an impact quickly.

How You Impact Our Vision

      • Build strategic relationships with current industry analysts while identifying and growing the program to support new uses cases. Coordinate analyst calls and maintain AR program calendar
      • Drive analyst awareness of PagerDuty’s offerings and expand analyst understanding of company business strategy and product offerings
      • Prepare and support spokespeople engaging with analysts, including creation of briefing materials, compiling presentation content and staffing calls
      • Maintain AR interactions database and lead measurement of the AR program’s impact on both marketing and sales goals
      • Lead and prioritize inbound requests for information including participation in research and customer references
      • Conduct foundational research in analyst coverage areas, competitor investments, etc. to surface recommendations for program growth

About You

      • A bachelor’s degree in communications, marketing, English or other relevant area of study
      • 5+ years experience in enterprise technology communications, marketing, or product marketing
      • Working experience as an Analyst Relations Manager
      • Excellent interpersonal and communication skills — written and verbal
      • Proven project management, strategic planning, program management and exceptional attention to detail
      • Demonstrated organizational skills and the ability to adapt to new conditions, assignments and deadlines
      • Ability to work effectively with a variety of team members across different functions
Preferred Experience:
    • Working with industry analyst firms including Gartner, Forrester Research, IDC
Are you passionate about Joining a creative company where you are pushed beyond your comfort-zone both professionally and personally? Then apply now.
PagerDuty offers:
Competitive salaries and company equity
Comprehensive benefits package including: medical, dental, and vision plans for you, your spouse and family
401K, pre-tax commuter benefits, corporate discounts, cell phone allowance and more!
Generous parental leave, paid vacation (3 weeks vacation your first year, 4 weeks afterwards) in addition to 12 paid holidays and ample sick leave
Paid employee Volunteer Time - 20 hours per year
Monthly company wide hack days
Catered lunch daily plus breakfast on Wednesdays, and plenty of snacks and drinks
Convenient office location in SoMa tech hub – accessible by BART, Muni and CalTrain