Careers

                                                                                                                      

Sr. Deal Desk Manager at Reputation.com
Redwood City, CA, US
Why Work at Reputation.com
This is a great opportunity to work at one of the fastest-growing companies based in Silicon Valley. Reputation.com:
• Is growing revenue by 50% year over year
• Maintains a world-class executive management team
• Has raised over $87 million in funding and is playing in an exploding market segment.  
 
If these wins excite you, we’d love to meet you!
 
Job Summary:
Reputations’s Deal Desk is the one-stop-shop for sales and the central hub for deal flow. This person is a key enabler of deal formation and execution with a focus on minimizing sales cycle times while optimizing revenue, profitability and/or market share.

Responsibilities:

    • Serves as a trusted advisor to sales executives and their teams on pricing, product configuration, and business terms/deal strategy to support the sales effort
    • Gate-Keeper/quarterback of deals/orders & ownership of the deal process end to end - this person will ensure all approvals are in place and that we are signing clean deals
    • Work closely with the Reputation.com legal team in order to ensure the legal terms support the deal structure
    • Drives compliance with published sales and business approval policies and manages the discount approval process, including the approval matrix
    • Builds, owns and enhances pricing tools/price list in partnership with Product
    • Develops & delivers sales enablement collateral (e.g. Product & Pricing FAQ's, Sales Approval templates, etc.) and serve as a subject matter expert on continuous improvement of deal desk policies and procedures
    • Administers contract signatures with DocuSign and reviews/approves contacts prior to sending it to the customer

Qualifications:

    • 3-5 years of Sales support experience in a SaaS company
    • Experience working cross-functionally with Sales, Finance, and/or Legal in executing contracts
    • Intermediate to advanced knowledge of Excel (ability to create ad-hoc models and analysis)
    • Demonstrated project management experience or participation in process improvement efforts
    • Clear and thorough communicatorComfortable operating under pressure/with sense of urgency
    • Strong research, analytical, and problem-solving abilities
    • Experience with Salesforce required; additional sales productivity tools preferredBachelor’s degree
The majority of consumers — 90% — say online reviews influence their purchasing decisions. Yet CMOs are at the mercy of algorithms they don’t control on Google, Facebook and thousands of specialty sites – where no amount of marketing spend can offset the negative impact of a weak online reputation.
 
Reputation.com invented the online reputation management (ORM) category and continues to lead the charge with the only proven, unified platform and innovative, customer-driven solutions.
 
Our patented Reputation Score is an indispensable index for every business, and the true measure of how a business is found, chosen and experienced by consumers Large, global businesses across industries such as Healthcare, Automotive, Retail Services, Property Management, Financial Services, Storage and more use our platform to:
 
**Monitor, request and respond to online reviews
**Improve star ratings and search result rankings
**Audit and maintain business listings and location directories across the web
**Manage social media engagement and advertising
**Make operational changes to improve customer experience
**Maximize customer retention and revenue
 
Reputation.com is a World Economic Forum Global Growth Company and is funded by the same top-tier venture capital firms that backed Google, Skype, Intuit and Microsoft.
 
We are an equal opportunity employer and value diversity at our company.  We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.
 
Applicants only - Recruiting agencies do not contact.