Account Executive, Mid-Market & Enterprise at Intercom
Dublin, IE

Communication has changed for people. It’s changed for businesses, too.

Intercom is the only suite of customer messaging products that drives growth at every stage of the customer lifecycle—across acquisition, engagement, and support. Today more than 30,000 businesses use Intercom to connect with a billion people worldwide.

Join the company helping businesses grow revenue through live chat, and so much more.

What's the opportunity? 🤔

As an Account Executive, you will be a key member of the team leading the growth of our business in EMEA. We’re building a world-class sales organisation, and the road ahead is going to be very exciting.
At Intercom, we are striving to do sales differently. We are asking our customers to put Intercom at the core of their businesses, and we can only do this by putting them at the core of ours.
We strongly believe in the overall growth and continued development of each new hire. In joining the Account Executive team at Intercom, you join a community that believes in development and promotion from within. As a rapidly expanding business, there is a lot of opportunity for progression.

What will I be doing? 🚀

  • Spearhead the growth & adoption of Intercom, evangelize our product
  • Manage the full sales cycle, ensuring that our clients receive the highest level of sales through consulting
  • Qualify and convert leads created by the Sales Development team while prospecting to your own book of prospects
  • Provide timely and accurate forecasts and clear visibility on sales and revenue performance by actively managing the pipeline of opportunities and weekly sales forecasts
  • Maintain up-to-date knowledge of our product and processes
  • Create your own demonstrations, tailored to your client needs
  • Work with Marketing, Product, Growth, and Customer Success to create the best customer experience
  • Engage in team development and mentoring

What skills do I need? 📖

  • 4+ years B2B sales experience in a closing role
  • SaaS experience - a minimum of 2 years in a closing tech role
  • Proven track record of hitting or exceeding quota
  • Exceptional communication and negotiation skills
  • Be highly organized & autonomous
  • Be comfortable and energized operating in a fast moving organization
  • Passionate about product and working with companies of all sizes
  • Consultative with demonstrable experience
  • Enthusiastic about learning and growing at Intercom
  • Intellectually curious and ambitious

Bonus skills and attributes 🤓

  • Second European language (French, German, Dutch, Spanish or Hebrew) highly desirable

Benefits 😍

We are a well treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! :)

  • Competitive salary and equity in a fast-growing start-up
  • We serve lunch and dinner every weekday, plus a variety of snack foods and a fully stocked kitchen
  • Regular compensation reviews - we reward great work!
  • Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
  • Open vacation policy and flexible holidays so you can take time off when you need it
  • Paid maternity leave, as well as 6 weeks paternity leave for fathersto let you spend valuable time with your loved ones
  • Commuting is a breeze with our generous public transport allowance
  • Keep active with our wellness programme that allows you to expense gym and other sports activities up to €90 quarterly
  • If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too
  • MacBooks are our standard, but we’re happy to get you whatever equipment helps you get your job done