Senior Manager of Quality Engineering at SendGrid
Orange County, CA, US
You are an Influencer and will ensure departmental strategy is set and adhered to by guiding and crafting for your Focus Area level. (Business Process, Technology, People) Not just understanding risk based testing, quality analysis, leadership, and management excellence but living it because it is part of your DNA. You have a passion for quality engineering, managing, mentorship, and being an influential leader. Your primary responsibilities will be to hire great people, mentor and coach through regular feedback, and lead the team to consistently deliver, but you should also be able to dig in and solve hard technical problems and provide deep technical mentorship. To succeed in this role, you will have an affinity for Agile software development, developing a culture of collaboration and innovation, and possess a strong background in the SaaS or PaaS space. Ultimately your job is to ensure we rapidly ship high quality software to support our scaling and growing business.

What You’ll Do

Responsible for the translation of architecture vision into concrete quality plans spanning backend and frontend technologies Leading QA managers and individual contributors while holding yourself and the teams accountable for commitments
Collaborating with Product Managers and Engineering Managers to define priorities and roadmap connecting daily execution of the product backlog to the proper testing/release strategies
Actively work to improve the quality assurance department to increase throughput, improve quality, and continuously improve our testing processes
Provide thought leadership to the team in the areas of QA and engineering methodologies, industry direction and innovation cultivating continuous improvement
Build a recruiting pipeline within the community with eye to building a kick-ass team
Our stack includes: Message queuing (KAFKA), SQL and NoSQL, Golang, JavaScript, Python

About You

15+ years of quality assurance and test experience of large distributed production systems - SaaS business experience preferred
Experience with leading remote employee and working with geographically distributed teams
Experience working with multiple product and engineering managers ensuring priorities and dependencies are met
Proven experience in testing for scalability
Desire and ability to drive risk-based testing and release execution (let’s face it, risk drives most all of your actions)
Discern and identify hidden requirements during design and implementation ensuring your team is able to do the same
You see yourself as a coach, mentor, leader with ability to transform your team
Founded in 2009, SendGrid built its reputation solving a key pain point of delivering transactional emails that respond to customer behavior (purchase receipts, order confirmations, password resets, etc.). In 2015, SendGrid expanded the platform into marketing email use cases, enabling customers to have one platform for both transactional and marketing email. We deliver over 30 billion emails a month for customers like Airbnb, Spotify, and Yelp.

SendGrid is proud to be an equal opportunity employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status.