Solutions Consultant at Vidyard
United States of America
We’re Vidyard, a Video Management for Business company and one of the hottest companies to watch in KW! Located in downtown Kitchener, we have big plans to grow and we’re building a world-class Sales organization to help us meet and exceed our ambitious goals.

You are a jack of all trades who is comfortable learning and explaining technical solutions, a creative problem solver, and you love communicating and interacting with customers. You enjoy the challenge of breaking down technical barriers to enable sales, positioning us strongly against competitors, and being a trusted advisor to our beloved customers. You’re able to master a wide array of concepts to communicate best practices for video in sales, marketing, internal comms, and support environments.

As a Solutions Consultant you will:

Collaborate with Vidyard Account Executives in a fast-paced sales environment to identify and uncover customer business goals, needs and pains
Be an expert in all things Vidyard – you will be a master of all domains ranging from product configuration, integrations, migrations, APIs, and security
Be a subject matter expert in scoping video solutions for marketing, sales, internal comms, and support.
Conduct virtual and on-site demonstrations of Vidyard solutions, and configure/build demo sites and proof-of-concepts
Assist in the scoping of customizations and professional services
Assist in setting up and troubleshoot integrations with third party platforms
Provide prompt and articulate responses to technical inquiries from account executives and potential customers around implementation, security, and integration.
Explore, identify, and understand client business requirements as they pertain to video streaming, security, and video analytics
To be an effective team member, you will have:

Minimum of 3+ years of B2B pre-sales solutions consulting / sales engineering in a SAAS or cloud environment
Strong analytical skills and abilities to learn and grasp technical concepts
Excellent interpersonal and communication skills in a customer-facing role
Product demonstration skills to conduct highly tailored demos to a range of audiences, including: web developers, IT teams, marketers, sales leaders, and executives
Thorough research skills - able to educate self on new concepts, features, and industry concepts
Teamwork skills a must, ability to get results through various internal channels
Familiarity with Javascript, HTML, CSS, and web technologies
Highly dependable, self-starter, positive attitude with good organization and time management skills
Bonus Points if you have any of the following:

Experience working with MAPs or CRMs in a technical or pre-sales capacity.
Experience working with video hosting platforms in a technical or pre-sales capacity.
Experience with live streaming technology.
Experience in sales enablement technology in a technical or pre-sales capacity.
Experience working with support applications such as Salesforce Service Cloud.
Experience with internal architecture to support internal video hosting solutions.
What does Vidyard do?

As the world’s leading video marketing platform, Vidyard’s technology shows our customers exactly how viewers interact with their videos. Along with hosting video content, Vidyard reveals who’s watching videos, and for how long with detailed viewer analytics and engagement data that can be pushed directly into a MAP and CRM, turning views into sales. We’re passionate about helping companies grow their business through the power of video!

Life as a Vidyardian:

Growth

You will have the opportunity to create your own destiny in your role by generating and managing your own projects and seeing the impact of your work.

Team

At Vidyard you will work alongside the best and brightest in the industry. We hire carefully for technical expertise and cultural fit, and are proud of our team!

Fun

We never miss an opportunity to have fun. We host weekly social events in addition to holiday celebrations, sports teams, not to mention our legendary parties!

Perks & Benefits

We offer free catered lunches daily, free snacks and drinks, free on site massages, generous subsidies for health & wellness and continuing education, on top of competitive pay & health benefits.

Notes:

We thank all applicants for your interest in Vidyard. Only those applicants selected for an interview will be contacted. Agency calls will not be accepted.

Vidyard is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources.