Associate Technical Project Manager at SendGrid
Denver, CO, US
We’re hiring a Technical Project Manager (TPM) to join our Technical Operations team. TechOps maintains the systems and hardware that allow us to send 2% of the world’s email -- no easy feat! Our team is comprised of 25+ people with a wide variety of expertise, projects, and sub-teams that intersect in complex ways. We need somebody who loves puzzles and wants to help us fit these pieces together. You are a Jedi of organization, a master juggler, and able to distinguish the forest through the trees.

Our global headquarters, the Denver office is home to several of our Engineering and Technical Operations teams, as well as many of the other crucial departments that keep our business alive. Here you will be welcomed as part of a vibrant and social company culture, where loving the people and spaces around you are just as important as loving the work that you’re doing.

What You’ll Do

Live by and champion our cultural values of Happy, Hungry, Honest, and Humble
Assist with coordination of Agile and waterfall projects for all TechOps teams
Manage the procurement/ordering process for hardware needs
Act as Scrum Master for one or more daily Scrum teams and attend weekly Scrum-of-scrums
Identify areas for process improvement within TechOps teams
Clearly communicate blockers, dependencies, risks, and status to TechOps leaders
Assist with triaging work requests from both internal and external teams
Work with world leading technologies such as AWS, Docker, Kafka, Chef, and Ceph
About You

You have a track record of multi-tasking and coordinating projects
You have obsessive follow-through; you hate to let a ball drop
You can see looming process and coordination problems early, and take steps to mitigate them
You are a strong and effective communicator and love working with people
You like removing blockers and ensuring that teams works collaboratively
You have a Bachelor's degree or equivalent experience
Nice to have: experience with Agile (Scrum, Kanban, or other methodologies)
Founded in 2009, SendGrid built its reputation solving a key pain point of delivering transactional emails that respond to customer behavior (purchase receipts, order confirmations, password resets, etc.). In 2015, SendGrid expanded the platform into marketing email use cases, enabling customers to have one platform for both transactional and marketing email. We deliver over 30 billion emails a month for customers like Airbnb, Spotify, and Yelp.

SendGrid is proud to be an equal opportunity employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status.