Technical Product Analyst at Zopa
London, GB
Job description

At Zopa, we’re shaping the future of finance.
We offer simple loans and smart investments that help people take control of their finances and do more with their money. In the 12 years we’ve been in business, we’ve helped more than 60,000 people lend over £2 billion to 246,000 UK consumers.

And our journey’s only just beginning. In November 2016 we announced our plans to build a next generation bank so that we can bring a greater range of smart, ethical finance products to even more people.

At Zopa, a Technical Product Analyst identifies requirements and drives through improvements to some of the core systems which are used by Zopa’s products . They analyse performance, identify problems and opportunities, determine how they ought to be addressed and then supports efficient implementation of these systems so that even better products are delivered to our customers.

What Technical Product Analysts at Zopa look like:
Driven - energetic, self-motivated, and can motivate others
Quantitative –draw data-driven insights using many tools including Python, SQL, Tableau, and Excel, to dive into the raw data
Passionate about creating impact
Works fast, without compromising quality and with high attention to detail
Curious, rigorous thinkers / interrogators – always probing beyond a simple answer, assuming nothing
Critical - constantly looking at ways to improve self, product, others
Collaborative – they bring people together, understand the value each other person can bring and how to get the most out of the team
Efficient – constantly seek ways to enhance their own personal effectiveness, to do more with less and reduce waste. They find their personal flow and help the team to find its flow
Adaptable – they can shift their role to fit whatever is needed most, a shape-shifter
They care more about getting to the right decision and being able to rigorously justify the decision, than about consensus
Non-hierarchical – instead they have personal power and projection. They can influence from top, bottom and sideways, up, down and across
Personable, friendly, approachable, cares about other people
Understand and accept Zopa’s own values

Where are Technical Product Analysts at Zopa from? What is their background?
Experienced in identifying business requirements and processes for complex technical solutions (rather than a consumer facing product) in a product analyst capacity
Have assisted with the design and documentation of system functional requirements in formats to facilitate product development
Strong understanding on how the business works at a systems level and a desire to learn about and evolve in a business environment
Previous experience working in a system analyst role (operational role)
Ability to take ownership and drive tasks forward independently in a constantly evolving environment
Strong interest in tech development, and able to challenge a spot where engineers are missing something / going down the wrong path
Some exposure to financial products is desirable
Quantitative background which some experience driving data insights from tricky data that requires SQL, R or Python