At Zopa, we’re shaping the future of finance.
We offer simple loans and smart investments that help people take control of their finances and do more with their money. In the 12 years we’ve been in business, we’ve helped more than 60,000 people lend over £3 billion to 246,000 UK consumers.
And our journey’s only just beginning. In November 2016 we announced our plans to build a next generation bank so that we can bring a greater range of smart, ethical finance products to even more people.
This is an exciting role within Zopa, tasked with delivering highly engaging products that make our customers feel good about their money. You will be responsible for understanding the market, getting under the skin of customer attitudes and behaviours and creating great products as a result. Our bar is high. We want to create products which make people feel good about money. That means a well thought through proposition, great design and hassle-free execution of the end to end journey.
You are an entrepreneurial candidate with proven product leadership experience and the desire to build and lead cross-functional teams to build something from nothing. You are excited about the opportunity to improve financial services for the everyman and woman (though experience in financial services is not required!).
You want to understand your product(s) inside out – the commercials, the market, the customer, and their journey. What will they experience at each stage and what happens “under the hood”. To do that, you rigorously analyse internal and external data and consumer insights to identify opportunities and solve pain-points for our customers.
You help your teams with understanding Zopa’s strategy and enable them to prioritise holistically. You may even “fill the gaps” when certain holes appear in the team or Zopa at large, because you are conversant in all disciplines (even if you’re not necessarily fluent). You also help them to better understand and consider the impacts of their decisions on the customer, commercials, and risk exposure more naturally.
You are detail oriented, have an inquisitive mind, and think thoroughly from first principles. You will bring deep digital (and, ideally, mobile experience), a hands-on execution-focused approach to leadership and the ability to motivate and inspire the people working with you to new heights.
We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.